Fuel Workshop on GlobalProtect Troubleshooting Techniques

Welcome to the next in our series of Fuel Workshops where will be covering troubleshooting techniques for GlobalProtect. Over the next two days, we will be learning a number of items related to supporting as well as best practices around how to build a proper GlobalProtect environment from Palo Alto Networks Staff Technical Support Engineer, Angelo Eisma.

This event will be recorded and posted on LIVEcommunity's YouTube channel within two days of the completion of both sessions.

Please note the start times for these sessions are set around APAC time zones due to our presenter being based out of Singapore, so keep this in mind when you are signing up for this event. Here are the start times for each day of the event in other time zones globally for reference:

Day 1:
SGT - Singapore Time (UTC+08:00): 2:00 PM, Tuesday, September 17th
CET - Central European Time (UTC+02:00): 8:00 AM, Tuesday, September 17th
Pacific US (UTC-07:00): 11:00 PM, Monday, September 16th

Day 2:
SGT - Singapore Time (UTC+08:00): 2:00 PM, Wednesday, September 18th
CET - Central European Time (UTC+02:00): 8:00 AM, Wednesday, September 18th
Pacific US (UTC-07:00): 11:00 PM, Tuesday, September 17th

Day 1 Agenda:
Introduction - 10 minutes
Architectural and Theoretical Concepts - 1 Hour
Break - 10 minutes
Case Study - 1 Hour
Closing - 5 minutes
Duration: 2:25

Day 2 Agenda:
Introduction - 10 minutes
Case Study - 1 Hour
Break - 10 minutes
Lab demo with live participation from attendees - 1 Hour
Closing - 5 minutes
Duration: 2:25

These times are approximate and will adjust accordingly due to attendee interaction.

For those who are unable to attend the event, recordings of the sessions will be posted a day or two after the event in LIVEcommunity's YouTube channel along with embedded video links on this page as well.

Additionally, we have a link provided for a [LINK - TBD]post-event discussion[LINK] area in LIVEcommunity for any questions that aren't able to be completely covered in the sessions as well as for those who can't attend the session but will have questions after viewing the recordings.

Lastly, we've had reports of potential problems joining our sessions when running a connected VPN client. If you have any issues not being able to join the sessions or have any other connectivity problems, please be sure your VPN client is disconnected prior to joining the event.

We look forward to seeing you there!