Please note this event is scheduled with relation to Singapore Time: 10:00 AM – 12:30 PM. Please plan your day and attendance accordingly.

Hi there,

As a valued Palo Alto Networks customer, we are pleased to invite you to an upcoming technical workshop designed for those who operate and manage NGFW, Prisma Access, Prisma SD-WAN and CDSS. We are introducing the new AI Copilot within the CSP (Customer Support Portal)

Workshop Details (APAC & NAM)

• Date: June 12 (Friday)
• Time: 10:00 AM – 12:30 PM (Singapore, GMT+8)
• Language: English
• Format: Webinar

Presented by: Sawan Jain

Who Should Attend? This workshop is essential for practitioners and administrators of the Palo Alto Networks products. The new AI Copilot (an LLM-powered tool) will help you resolve customer issues faster by leveraging PANW’s entire knowledge base, currently available across NGFW, SASE, and CDSS products.

We look forward to your participation and to helping you understand Copilot's capabilities.

This session is limited to ASCs only

Register today to secure your spot!

Agenda

• Best practices and knowledge resources for ASCs
• Key Features of CSP AI Copilot
• Key benefits of CSP AI Copilot
• How to integrate CSP AI Copilot into the case resolution workflow
• Demo
• Q&A

About the Presenter Sawan Jain is a Senior Technical Partner Manager with Palo Alto Networks Partner Services, where he has been supporting the Partners for over 4 years. Based in India, Sawan is responsible for ensuring that Authorized Support Center (ASC) Partners and Authorised Professional Services (APS) Partners will be able to meet and exceed the stringent requirements of ASC and APS Program technically.

Event Recording: This workshop will be recorded and made available on the LIVEcommunity YouTube channel, with presentations embedded directly on the event page for easy access.

 Special note: This fuel session is a requirement for ASC to attend. Customers are welcome to join in.

We look forward to welcoming you to the session.

Regards,

SAGE fuel team