Hi there,

As a valued Palo Alto Networks customer, we are pleased to invite you to an upcoming technical workshop designed for firewall administrators who want to strengthen their expertise in troubleshooting Management Plane issues on the Palo Alto Networks Next Generation Firewall (NGFW).

Workshop Details

• Date: December 4, 2025

• Time: 11:30 AM – 1:30 PM (Singapore, GMT+8)

• Language: English

• Format: Webinar

Presented by: Siddhant Chawla

This interactive session will cover:

• Key product features and capabilities

• Troubleshooting strategies for Management Plane issues

• Common use cases and performance-related challenges

• Best practices and operational guidelines

Who Should Attend? This workshop is ideal for practitioners and administrators of the Palo Alto Networks NGFW. If you have ever needed to troubleshoot performance-related issues and want to ensure your environment runs optimally, this session is for you.

We look forward to your participation and to helping you gain deeper insights into NGFW management and troubleshooting.

Register today to secure your spot!

Agenda

Duration: 2 hrs.

Day 1

• System Services

• Cron Jobs

• Debug levels

• Gathering more data

• Logging

• Restarting processes

• Backtrace files

• Core Files

• Service routes

• Host-inbound traffic

• Problem identification

• Management packet captures

• Management plane common issues

• Maintenance mode

Q&A

About the Presenter Siddhant Chawla is a Staff Technical Support Engineer with Palo Alto Networks TAC, where he has been supporting customers for over four years. Based in Singapore, Siddhant specializes in Remote Access & Identity Management as well as Layer‑7 technologies, bringing deep expertise to help firewall administrators troubleshoot and optimize their environments.

Event Recording: This workshop will be recorded and made available on the LIVEcommunity YouTube channel, with presentations embedded directly on the event page for easy access.

Register Now. Secure your spot today to enhance your knowledge of Palo Alto Networks’ Next Generation Firewall (NGFW) and PAN‑OS, and stay ahead in the evolving cybersecurity landscape. We look forward to welcoming you to the session.