Special Interest Groups

SAGE - Sound Advice and Guidance from Experts

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1171 members

This Special Interest Group (SIG) connects IT professionals with Palo Alto Networks support experts ("Gurus") to enhance skills. Members gain networking opportunities, exclusive content (presentations, virtual labs, product insights), and community support within the Palo Alto Networks ecosystem.

Want to help us improve your FUEL experience? Here are two ways to share your thoughts:


FAQ List 

Who can join the SAGE FUEL User Group? 
Anyone who is passionate about learning Palo Alto Networks' ecosystem of products and wants to deepen their knowledge and expertise to improve the security of their environments.

How do I become a member of the SAGE FUEL User Group? 
Please sign up to join Fuel here. (see ‘Sign up today’ message at the bottom of the page)
Membership is FREE. Please use the same account you signed up for the CSP - Customer Support Portal or LIVEcommunity.This ensures the right integrations of resources that you can subscribe to.

How can I stay updated on upcoming events and activities? -
Once a SAGE member, you will receive promotional emails on upcoming events. Please keep an eye on our events page for updates. 

Are there any resources or materials available for SAGE FUEL User Group members?  
We have loads of resources and materials. Please bookmark these essential links:

Get Help: How to Manage Support cases: Support Policies: Knowledge Base: End of life : Documentation: Release Notes: Security Advisories: Best practicesSecurity Disclosure: Live Community: Support Portal User DocumentsASC Resources: : OSS Maintenance and Use

Alerts to SASE changes
Please bookmark to track changes on Prisma SD-WAN and Prisma Access - Status Page

Can you provide shorter and more regular technical updates?
We offer our PANCast™ audio resources, featuring over 50 episodes, for you to listen to, learn from, and leverage across various Podcast platforms. Subscribe to PANCast™ link to get episodes once every 2 weeks.

How about in-depth training and certification?
Please refer to our Training course

Upcoming events

22 oct 2025

Conference Events

Fuel Workshop: Enhance Your Security Posture on the Palo Alto Networks NGFW: Day One Essentials

Join Darren Bishop and Cindy Nguyen as they go over crucial initial steps and basic setup of the NGFW into Cloud Services.

23 oct 2025

Conference Events

October Spark - Device Security: Comprehensive Protection for Managed, Unmanaged, and IoT Devices

Please join Victor Kameyama and Karthik Thumula as we talk about how important it is to enable Device Security and why it matters so much today!

5 nov 2025

Conference Events

Fuel Technical Alliance: Practical Unified Policy Automation for Palo Alto Users — Powered by Tufin

Fuel Technical Alliance: Practical Unified Policy Automation for Palo Alto Users — Powered by Tufin

Past events

Conference Events

Strengthen Your Cyber Defense with Advanced Security Built to Combat AI-driven Attacks

Conference Events

September Spark User Summit - PAN-OS 12.1 Orion

Conference Events

Redefining DNS Security with Advanced DNS Resolver

Conference Events

July Spark User Summit - Prisma AIRS

Load more

Organizers

Charles Buege

Virtual Lab and Spark Event Coordinator Fuel User Group

Joachim Nathan

Palo Alto Networks Singapore Pte Ltd

Jason Palomares

Manager, Global Customer Support Palo Alto Networks

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